Hotjar is a popular behavior analytics platform, suitable for marketing teams and product managers to better understand and improve their product. It allows them to understand the behavior of their website's visitors through heat maps, surveys, and conversion funnels.
RudderStack helps you integrate your website with Hotjar to auto-track your user data.
Getting started
RudderStack supports sending event data to Hotjar via the following connection modes:
Connection Mode | Web | Mobile | Server |
---|---|---|---|
Device mode | Supported | - | - |
Cloud mode | - | - | - |
https://static.hotjar.com/
domain. Based on your website's content security policy, you might need to allowlist this domain to load the Hotjar SDK successfully.Once you have confirmed that Hotjar supports the source, perform the steps below:
- From your RudderStack dashboard, add the source. Then, select Hotjar from the list of destinations.
- Assign a name to your destination and click Next. You should see the following screen:
Connection settings
To successfully configure Hotjar as a destination in RudderStack, enter the following connection settings:
- Site ID: Enter your Hotjar site ID. You can get your site ID by logging into your Hotjar account and navigating to Settings > Sites & Organizations.
Finally, click Next to complete the configuration. Hotjar will now be added and enabled as a destination in RudderStack.
Track
The track
call leverages Hotjar's Events API to track specific user actions.
A sample track
call is as shown below:
rudderanalytics.track("custom_event");
Identify
The identify
call lets you pass your user data to Hotjar, sending them as User Attributes.
Before you start making identify
calls, make sure that User Attributes are enabled in your Hotjar dashboard for each site. Refer to this Hotjar support page for more information on enabling and disabling User Attributes.
A sample identify
call is shown below:
rudderanalytics.identify("userId", { total_spend: 500});
Contact us
For more information on the topics covered on this page, email us or start a conversation in our Slack community.